Store Policies

Accepted Methods of Payment. We accept Paypal, Visa, Mastercard, American Express and Discover.

Shipping:  We do our best to ship our gifts as quickly as possible.  Shipping days are Monday through Friday, excluding holidays.  If there are multiple items purchased, all items will ship at the same time unless we are notified of a particular customer request.  If you have provided a valid e-mail address with your order you will receive an e-mail confirming your order.  We ship out the majority of non-personalized gifts within 1 to 2 business days.  Our shipping rates reflect the total price of the order.  Please note that a shipping surcharge applies to certain items that exceed standard size and weight measurements.  (If an item has an extra shipping surcharge it will be noted for your attention.)  Standard shipping leave via DHL or UPS Ground and will arrive within 1-5 business days of shipment.  We do ship to Canada for a $15 surcharge to any existing ship charge, $20 on oversize shipments.  We do try to keep our shiping charges very reasonable for your benefit.  The shipping charges are:

0-$30 = $6.95

$31 - $70 = $7.95

$71 - $100 = $8.95

$101 - $149 = $12.95

$150+ = Free Shipping

Keep in mind that if using a promotional discount code, the final product price determines the ship rate.  Example:  If an order costs more than $150, but after the discount it comes to $140 then shipping charges for $12.95 would be applied.  The major carriers do not have regular ground shipping to Alaska and Hawaii.  Orders being shipped to Alaska and Hawaii will incur extra shipping charges based on their specific rates.  This charge will be applied at the time of shipment.

Incorrect or not complete ship to addresses will be charged the DHL/UPS/FedEx fee for correction and re-pick-up, reship if necessary, usually $10.  For your convenience, when your order is shipped you will receive a tracking number that you can use to track your order online.  DHL/UPS/FedEx allow you to track your order while en route.

Returns:  New merchandise can be returned at the recipient's expense within 30 days of shipping for store credit or refund of the product(s) purchase price unless otherwise noted.  (We do not refund the original ship charge in items that were originally shipped free of charge as an incentive.)  Returns are accepted under the following conditions.  The product is undamaged and 100% within its original packaging and tags.  It has not been personalized in any way.  All original receipts and invoices accompany the purchase.  A return authorization has been provided by babyendow.  Return Authorization can be obtained by e-mailing sales@babyendow.com.